Refund Policy

Your purchase of our products and services are fully protected by a 100% satisfaction or money back return policy.

First 30 Days

If you are dissatisfied at any time during the first 30 days after purchase, return all physical products we shipped to you, delete all digital content including but not limited to video, audio, and text files obtained from us, and ask for a full refund.

After 30 Days

If for some reason you are dissatisfied more than 30 days after purchasing using a multi-payment option (such as monthly or 3-pay), simply return all physical products we shipped to you, delete all digital content including but not limited to video, audio, and text files you obtained from us, and ask for a refund of any part of the purchase price you have paid in the last 30 days. We will refund that portion of the purchase price.

In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (e.g. copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (we can resell them because they’re in good condition). Returned physical products are subject to a re-stocking fee equivalent to 0 percent of the purchase price.

Contacting Us

Please submit all refund requests through our support helpdesk site www.amloh.com. Make sure to clearly state for which product you are requesting a refund and include your username or email you used with that product.

Send your written refund requests by first class postal mail to:

MUSEMANCER SDN BHD
B-06-3A Plaza Taragon Kelana
Jalan SS 6/6
47301 Petaling Jaya
Selangor, MALAYSIA

IMPORTANT: asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.

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